HealthSource Distributors, LLC Return Policy

At Healthsource Distributors we understand occasionally there will be the need to return products you have purchased. Please see the return guidelines and procedures below:

  • HealthSource Distributors will only accept returns of purchases made directly from Healthsource.
  • We will accept returns of ordering errors, mistakes and damaged goods within 20 days of the customer receiving the order. Please notify us by completing this return form.
  • After 20 days, all returns will be subject to a 10% restocking fee and will be accepted for return at our discretion. Return forms received (faxed/emailed) within the 20 day window will not incur this fee.
  • Returns beyond 6 months from the purchase date will not be accepted under any circumstances.
  • Refrigerated, Expired, Shop Worn, and Short Dated items will not be accepted for return.
  • Returns, once received will be processed within 2 business days and credit will then be posted to your account.
  • Credit will be based upon the invoiced price or the items current market sale price, whichever is the lesser.

To process a return, please follow these steps:

  • Complete our online return form
  • A Return Authorization will be faxed or emailed to you along with a FedEx label
  • Include the return authorization in the box with the items and affix the FedEx label to your box.
  • Once the items have been received, your account will be credited accordingly.

7200 Rutherford Road, Suite 150 • Baltimore, Maryland 21244 • P 410.653.1113 • F 410.415.7004 • www.HealthSourceDistributors.com